Forrester Research, an independent technology and market research company that provides advice about technology’s impact on business and consumers, recently released estimates on ecommerce growth over the few years. As we see and read about traditional sales dropping all across the nation, ecommerce will continue to grab the lost market share. Forrester said, “When we […]
Chargeback Ratios
Remedies for Chargebacks
To keep your chargeback ratio in check you have to take a proactive role. You can actually prevent chargebacks from escalating – and counting towards your monthly allotment. The most common categories for chargebacks include point-of-sale errors, customer disputes, and fraud – and within these categories are a multitude of possible reasons. Understanding the reasons provides insight […]
Chargeback Ratios… the Unwritten Rules
While Visa and MasterCard don’t approve merchant accounts, they do hold all the cards – pardon the pun – when it comes to setting chargeback ratios. Chargeback ratios are calculated by dividing your monthly sales by the number of chargebacks or the total dollar amount of the total chargebacks registered in any given month – […]
Are Chargebacks Fair Play or Fraud
Online business attracts more buyers each year. The internet has become a way to eliminate the costly overhead associated with retail store fronts. Internet sales are expected to rise by as much as 11 percent in 2009. With a greater number of merchandise being sold on the internet, businesses are more susceptible to fraud and […]