Can Chargebacks Set Your Business Back?

Chargeback effects on my Business     It used to be that if you got a faulty product, poor service or were simply double charged, you decided to chargeback the purchase. With today’s economy and fraud on the rise, chargebacks are becoming more main stream and more purchases…

Post Transaction Marketing – Is It Worth the Risk for eCommerce Merchants?

Post Transaction Marketing In the first half of 2017, e-commerce revenue amounted to approximately $1,268.9 billion of all retail sales in the U.S., according the U.S. Census Bureau. While e-commerce sales increase from the same period in 2016, the percentage of total retail sales increased  from…

Ecommerce Sales Grow as Retail Stores Shrink?

Ecommerce Sales Grow Is Big    Forrester Research, an independent technology and market research company that provides advice about technology’s impact on business and consumers, recently released estimates on ecommerce growth over the few years. As we see and read about traditional sales dropping all…

Preventing Chargebacks

Preventing Chargebacks, How to Do It! Even if you manage to keep your chargebacks below the 1/2 – 1% threshold, any chargeback claims – whether remedied or not – take up precious time researching what happened. I’m sure there are other ways you’d rather spend your time (like focusing…

Remedies for Chargebacks

Chargebacks Remedies To keep your chargeback ratio in check you have to take a proactive role. You can actually prevent chargebacks from escalating – and counting towards your monthly allotment. The most common categories for chargebacks include point-of-sale errors, customer disputes, and fraud – and within these…

Chargeback Ratios… the Unwritten Rules

While Visa and MasterCard don’t approve merchant accounts, they do hold all the cards – pardon the pun – when it comes to setting chargeback ratios. Chargeback ratios are calculated by dividing your monthly sales by the number of chargebacks or the total dollar amount of the total chargebacks…