Closing the information gap between merchants and card issuers, Chargeback Alerts significantly reduces the time it takes for merchants to be notified. Merchants are notified of confirmed chargeback fraud within a few minutes, hours or days instead of the usual three to six weeks.
While other chargeback companies help merchants fight chargebacks that have already happened, Chargeback Alerts has taken a completely new approach. Chargeback Alerts works with the issuing banks to receive real-time information from them when a merchant’s customer calls into the bank to dispute a transaction as fraudulent. Within minutes, merchants are notified that a customer is going to do a chargeback so that the merchant can contact the customer before a chargeback ever starts.
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